Skip to main content

teleforcetech.com

Terms & Conditions

Empowering Brands in the Digital World.

Welcome to TeleforceTech.

These Terms & Conditions govern your access to and use of the TeleforceTech website, as well as your interactions with us and, where applicable, your engagement of our digital marketing and technology services.

By accessing or using our website, submitting an enquiry, requesting a consultation, or engaging TeleforceTech for services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or services.

1. ABOUT TELEFORCETECH

TeleforceTech is a digital marketing and technology company based in the Philippines.

Our services may include:

  • Social Media Marketing
  • Search Engine Optimization (SEO)
  • Website Development
  • Mobile App Development
  • Digital strategy
  • Content and creative services
  • Technology consulting
  • Other related digital services agreed upon with a client

2. ACCEPTANCE OF THESE TERMS

By using our website or engaging our services, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you are accessing or using our services on behalf of a company, organization, or other legal entity, you confirm that you have the authority to accept these Terms on its behalf.

If a separate written service agreement, proposal, statement of work, quotation, or contract is entered into between TeleforceTech and a client, that agreement may contain additional terms specific to the engagement.

Where there is a conflict between these website Terms & Conditions and a signed service agreement, the terms of the signed agreement will generally govern the specific client engagement.

3. USE OF OUR WEBSITE

You may use the TeleforceTech website for lawful purposes only.

You agree not to:

  • Use the website for fraudulent, unlawful, or malicious purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with the operation or security of the website
  • Introduce viruses, malware, malicious code, or harmful technologies
  • Copy, reproduce, modify, or distribute website content without authorization
  • Scrape, harvest, or collect information from the website through unauthorized means
  • Impersonate TeleforceTech or another person or organization
  • Use our website to infringe the rights of others
  • Use the website in a way that could damage our reputation, systems, or services

We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms have been violated.

4. OUR SERVICES

TeleforceTech provides digital marketing and technology services based on the scope agreed with each client.

The specific services, deliverables, timelines, fees, responsibilities, revisions, milestones, and other project requirements may be described in:

  • Proposals
  • Quotations
  • Statements of Work
  • Service agreements
  • Project briefs
  • Invoices
  • Written communications
  • Other mutually agreed documentation

Not every service listed on our website may be available to every client or in every location.

TeleforceTech reserves the right to modify, expand, discontinue, or update its services from time to time.

5. PROJECT SCOPE AND REQUIREMENTS

Before beginning a project, TeleforceTech may require the client to provide relevant information, materials, credentials, approvals, access, content, brand assets, technical specifications, or other resources necessary to perform the agreed services.

The client is responsible for ensuring that information and materials provided to TeleforceTech are:

  • Accurate
  • Complete
  • Current
  • Lawfully obtained
  • Authorized for use

Changes to the agreed project scope may result in additional fees, revised timelines, or both.

Work outside the original scope may require written approval before additional work begins.

6. CLIENT RESPONSIBILITIES

Clients are responsible for:

  • Providing accurate project information
  • Providing required content and materials on time
  • Providing appropriate website, hosting, social media, advertising, app-store, or other access where required
  • Reviewing deliverables within agreed review periods
  • Providing timely feedback and approvals
  • Ensuring they have rights to materials supplied to TeleforceTech
  • Maintaining appropriate backups of their own data and assets
  • Complying with applicable laws and regulations relating to their business

Delays in providing information, access, content, approvals, or feedback may affect the project timeline.

TeleforceTech will not be responsible for delays caused by circumstances or dependencies outside our reasonable control.

7. QUOTATIONS AND PRICING

Any quotation, proposal, or estimate provided by TeleforceTech is based on the information available at the time it is prepared.

Unless otherwise stated:

  • Pricing may be subject to change if project requirements change.
  • Additional work outside the agreed scope may incur additional charges.
  • Third-party costs may be charged separately.
  • Taxes, government charges, platform fees, hosting fees, licenses, subscriptions, advertising spend, app-store fees, domain fees, and other external costs may not be included unless expressly stated.

A quotation does not constitute a binding service agreement until accepted in accordance with the applicable proposal or agreement.

8. PAYMENTS

Payment terms will be specified in the applicable proposal, quotation, invoice, or service agreement.

Depending on the engagement, TeleforceTech may require:

  • An initial deposit
  • Milestone payments
  • Monthly payments
  • Full payment before commencement
  • Payment upon completion
  • Recurring service fees

Clients are responsible for making payments by the agreed due dates.

Late payments may result in:

  • Suspension of work
  • Delayed delivery
  • Suspension of access to certain services
  • Additional administrative or applicable charges
  • Termination of the engagement where permitted by the applicable agreement

Any applicable payment terms stated in a signed agreement or invoice will take precedence over general website information.

9. THIRD-PARTY SERVICES AND PLATFORMS

Some projects may require third-party platforms, software, services, APIs, hosting providers, advertising platforms, plugins, applications, app stores, payment providers, or other external technologies.

Examples may include:

  • Website hosting providers
  • Domain registrars
  • Social media platforms
  • Search engines
  • Advertising platforms
  • WordPress or other content management systems
  • Cloud services
  • Analytics platforms
  • Mobile app stores
  • Third-party APIs
  • Software subscriptions

TeleforceTech does not control third-party platforms and cannot guarantee their continuous availability, functionality, policies, pricing, security, or performance.

Third-party fees may be payable separately by the client.

Changes, outages, restrictions, policy updates, or technical issues caused by third-party providers may affect the delivery or performance of a project.

10. CONFIDENTIALITY

Both TeleforceTech and the client may receive confidential or proprietary information during a project.

Each party agrees to take reasonable steps to protect confidential information received from the other party and to use such information only for legitimate purposes related to the engagement.

Confidential information may include:

  • Business strategies
  • Customer information
  • Marketing plans
  • Pricing
  • Technical information
  • Login credentials
  • Product information
  • Financial information
  • Non-public project materials

Confidentiality obligations may not apply to information that:

  • Is publicly available through no breach of these Terms
  • Was already lawfully known to the receiving party
  • Is independently developed
  • Is required to be disclosed by law or lawful authority

Where a separate confidentiality or non-disclosure agreement exists, that agreement may govern the handling of confidential information.

11. PRIVACY AND PERSONAL INFORMATION

TeleforceTech may collect and process personal information when you use our website, submit enquiries, communicate with us, or engage our services.

Our collection and processing of personal information is described in our Privacy Policy.

TeleforceTech aims to handle personal information in accordance with applicable Philippine privacy laws, including Republic Act No. 10173, the Data Privacy Act of 2012, and applicable regulations and guidance.

The National Privacy Commission identifies transparency, legitimate purpose, and proportionality as core data privacy principles.

For information about your privacy rights and how your information is processed, please review our Privacy Policy.

12. WEBSITE CONTENT AND INFORMATION

We make reasonable efforts to provide useful and accurate information on our website.

However, website content may include general information about our services, capabilities, processes, technologies, and industry topics.

Unless expressly stated otherwise, website content should not be considered:

  • Legal advice
  • Financial advice
  • Professional advice
  • A guarantee of business results
  • A binding project quotation
  • A guarantee of future performance

We may update, correct, modify, or remove website content at any time.

13. WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by applicable law, the TeleforceTech website and general website content are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be available
  • The website will always operate without interruption
  • The website will be completely error-free
  • All information will always be current
  • Third-party integrations will always function
  • External platforms will remain available
  • Websites or applications developed by us will be free from every possible defect

For paid services, any warranties specifically agreed in writing will be governed by the applicable service agreement.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot lawfully be excluded or limited under applicable law.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, TeleforceTech will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or services, including losses relating to:

  • Business interruption
  • Loss of profits
  • Loss of revenue
  • Loss of opportunities
  • Loss of anticipated savings
  • Loss of data
  • Loss of goodwill
  • Third-party platform failures
  • Search engine algorithm changes
  • Social media platform changes
  • Hosting or infrastructure failures
  • Cybersecurity incidents outside our reasonable control

Where liability cannot legally be excluded, it will be limited to the extent permitted by applicable law.

For specific client projects, any agreed limitation of liability will be governed by the applicable service agreement.

15. INDEMNIFICATION

To the extent permitted by applicable law, the client agrees to indemnify and hold TeleforceTech and its authorized personnel harmless from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Materials supplied by the client
  • Unauthorized use of third-party intellectual property
  • Client’s violation of applicable laws
  • Client’s misuse of our services
  • False or misleading information supplied by the client
  • Client’s violation of these Terms
  • Third-party claims resulting from materials or instructions provided by the client

This provision does not apply to losses caused by TeleforceTech’s own unlawful conduct or matters that cannot legally be indemnified.

16. CANCELLATION AND TERMINATION

Either party may terminate a service engagement according to the termination provisions contained in the applicable service agreement.

If no separate termination provisions exist, either party may request termination by providing written notice.

Upon termination:

  • Outstanding amounts for completed work may become immediately payable.
  • Work already performed may not be refundable unless otherwise agreed.
  • Third-party costs already incurred may remain payable.
  • Access to certain services may be suspended.
  • Delivery of incomplete work may be subject to the applicable payment and contractual terms.

Specific cancellation, refund, or termination rights may vary depending on the service and agreement.

17. REFUNDS

Refunds, where applicable, will be governed by the relevant quotation, invoice, service agreement, or written refund policy.

Because digital services may involve work performed specifically for a client, fees for completed work, third-party purchases, subscriptions, advertising expenditure, development work, or other non-recoverable costs may not be refundable unless otherwise agreed or required by applicable law.

Any refund terms agreed in writing between TeleforceTech and the client will take precedence over this general provision.

18. SECURITY AND ACCESS CREDENTIALS

Where clients provide TeleforceTech with usernames, passwords, API keys, hosting credentials, social media access, or other authentication information, clients are responsible for providing accurate and authorized access.

Clients should not provide unnecessary credentials or access.

Where appropriate, TeleforceTech may recommend the use of secure access methods, role-based permissions, or temporary credentials.

Clients remain responsible for maintaining ownership and appropriate control over their accounts.