At TeleforceTech, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how TeleforceTech collects, uses, stores, shares, and protects personal information when you visit our website, contact us, request our services, submit an enquiry, or otherwise interact with us.
TeleforceTech is committed to handling personal information in accordance with applicable Philippine privacy laws, including Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and applicable regulations and issuances of the National Privacy Commission (NPC).
The Data Privacy Act requires personal information processing to follow principles including transparency, legitimate purpose, and proportionality.
TeleforceTech is a digital marketing and technology company based in the Philippines, providing services including:
For purposes of applicable privacy laws, TeleforceTech may act as a Personal Information Controller (PIC) when determining the purposes and means of processing personal information.
Depending on how you interact with TeleforceTech, we may collect information such as:
When you contact us, request a consultation, submit a form, or communicate with our team, we may collect:
When you visit our website, certain technical information may be collected automatically, depending on the technologies we use.
This may include:
We only collect information that is reasonably necessary for legitimate and specified purposes.
The Philippine Data Privacy Act requires personal information to be adequate, relevant, and not excessive in relation to the purposes for which it is processed.
We may collect personal information through:
Where consent is required, we will obtain consent in accordance with applicable privacy requirements.
TeleforceTech may use personal information for legitimate and specified purposes, including:
We use your information to respond to questions, consultation requests, project enquiries, and other communications.
We may use relevant information to:
We may use website and technical information to understand how visitors use our website and identify opportunities to improve functionality, performance, content, and user experience.
Where permitted and appropriate, we may use your contact information to send information about our services, updates, resources, or promotional communications.
You may request to stop receiving marketing communications at any time.
Information may be processed to protect our website, systems, business, clients, and users from unauthorized access, fraud, abuse, or security incidents.
We may process or disclose information when necessary to comply with applicable laws, regulations, lawful requests, legal proceedings, or other legal obligations.
Depending on the circumstances, TeleforceTech may process personal information based on applicable lawful grounds under Philippine law, including:
Where processing relies on consent, you may withdraw your consent subject to applicable legal limitations and circumstances where another lawful basis permits continued processing.
The Philippine Data Privacy Act recognizes several lawful bases for processing personal information, including consent, contractual necessity, legal obligations, and legitimate interests subject to applicable requirements.
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support analytics or marketing activities.
Cookies may be used for purposes such as:
You may be able to control cookies through your browser settings.
Please note that disabling certain cookies may affect some website functionality.
If TeleforceTech uses third-party analytics services, such as Google Analytics or similar services, those providers may process certain technical and usage information according to their own privacy policies.
TeleforceTech does not sell your personal information.
We may share personal information where reasonably necessary and permitted by law, including with:
We may use trusted third-party providers that help us operate our website, communications, hosting, analytics, marketing, payment processing, software, or other business functions.
Information may be shared with professional advisers such as lawyers, accountants, auditors, or consultants when reasonably necessary.
Where necessary for a project or service, relevant information may be shared with business partners or third parties involved in delivering the requested service, subject to appropriate safeguards and applicable law.
We may disclose information where required or authorized by law, regulation, court order, or lawful government request.
Where personal information is shared, TeleforceTech will seek to ensure that appropriate privacy and security safeguards are applied.
Some of our service providers, technology platforms, hosting providers, or business partners may process information outside the Philippines.
Where personal information is transferred or processed outside the Philippines, TeleforceTech will take appropriate steps to ensure that applicable privacy and security requirements are addressed.
This may include contractual safeguards, appropriate security measures, and other protections required by applicable law.
TeleforceTech takes reasonable and appropriate organizational, physical, and technical measures to protect personal information against risks such as:
Security measures may include access controls, authentication procedures, confidentiality requirements, secure systems, monitoring, backups, and other safeguards appropriate to the nature and risks of the information being processed.
However, no online system can guarantee absolute security.
The National Privacy Commission recognizes the need for appropriate organizational, physical, and technical safeguards to protect personal information.
TeleforceTech retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal or contractual obligations, resolve disputes, establish or defend legal claims, or satisfy legitimate business requirements.
When personal information is no longer required, we will take appropriate steps to securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.
The Philippine Data Privacy Act provides that personal information should not be retained longer than necessary for the purposes for which it was collected, subject to applicable legal and business requirements.
Subject to applicable law and limitations, you may have rights regarding your personal information, including the right to:
You have the right to know whether your personal information is being processed and to receive relevant information about how and why it is processed.
You may request access to personal information about you that we process, subject to applicable legal limitations.
You may request correction of inaccurate or incomplete personal information.
You may object to certain processing of your personal information, including processing for direct marketing, subject to applicable law.
Where processing is based on consent, you may withdraw your consent, subject to applicable limitations.
In appropriate circumstances, you may request the deletion, blocking, or removal of personal information, subject to legal and other applicable requirements.
Where applicable, you may have the right to obtain or request your personal information in a structured and commonly used format.
You may raise concerns about our processing of your personal information with TeleforceTech and, where applicable, with the National Privacy Commission of the Philippines.
The NPC identifies rights including the right to be informed, access, correction, and objection among the rights of data subjects.
To exercise your privacy rights or ask a question about how we process your information, contact:
Data Protection Officer / Privacy Contact
TeleforceTech
Email: info@teleforcetech.com
Phone: +63 920 925 0916
Address: 1103–1104, 11th Floor Park Centrale Cebu IT Park Cebu City 6000 Philippines
When making a request, we may need sufficient information to verify your identity and understand the request.
We will handle requests in accordance with applicable legal requirements.
If you have provided your contact information and where permitted by applicable law, TeleforceTech may send you information about:
You can opt out of marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.
The Philippine privacy framework recognizes direct marketing as a form of processing that should be appropriately disclosed and handled in accordance with applicable privacy requirements.
Our website may contain links to third-party websites, platforms, or services.
TeleforceTech is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
